TEJAS Journal of Technologies and Humanitarian Science

Analysis of SkillSphere: A Global Freelance Marketplace offering digital services to Customers

Avinash Yadav
Shri Ramswaroop Memorial University, Barabanki, 225003, India

Author

Gunjan Mishra
Shri Ramswaroop Memorial University, Barabanki, 225003, India

Author

Kartik Sharama
Shri Ramswaroop Memorial University, Barabanki, 225003, India

Author

Alok Singh
Shri Ramswaroop Memorial University, Barabanki, 225003, India

Author

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Abstract:

In today's digital economy, online platforms such as emerged as pivotal hubs for freelance work, facilitating a diverse range of services across various domains. This paper presents a comprehensive analysis, focusing on the intricate dynamics of freelancer expertise and market trends within the platform. Furthermore, through sentiment analysis and user feedback examination, delve into the quality perception and satisfaction levels associated with that services. Our findings reveal the nuanced interplay between supply and demand factors, highlighting the influence of skill specialization, geographical location, and platform reputation on freelancer success. Moreover, identify emerging trends and potential implications for both freelancers and clients navigating the ecosystem. By offering insights into the evolving landscape of online freelance markets, this research contributes to a deeper understanding of digital labor dynamics and informs strategic decision-making for stakeholders operating within these platforms.

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